Please read background below for more info. Here’s the skinny. What A one day mini-conference, held (tentatively) in Vancouver on January 14th San Francisco on January 21st and 22nd, 2014 (remote participating possible) for Mozillians about community metrics and dashboards. Update: Apologies for the change of date and location, this event has sparked a lot . . . → Read More: eaves.ca: Mozillians: Announcing Community Metrics DashboardCon – January 21, 2014
As many readers are likely aware two weeks ago The Journal News, a newspaper just outside of New York city, published a map showing the addresses and names of handgun owners in Westchester and Rockland counties. The map, which was part of a story responding to the tragic shooting in Newtown, Connecticut, was constructed with . . . → Read More: eaves.ca: The Journal News Gun Map: Open vs. Personal Data
The other week I was invited down to the Bay Area Drupal Camp (#BadCamp) to give a talk on community management to a side meeting of the 100 or so core Drupal developers. I gave a hour long version of my OSCON keynote on the Science of Community Management and had a great time engaging what […] . . . → Read More: eaves.ca: Making Bug Fixing more Efficient (and pleasant) – This Made Me Smile
Here’s an awesome link to grind home my point from my OSCON keynote on Community Management, particularly the part where I spoke about the importance of managing wait times – the period between when a volunteer/contributor takes and action and when they get feedback on that action.
In my talk I referenced code review wait . . . → Read More: eaves.ca: Community Managers: Expectations, Experience and Culture Matter
As some friends know, I’ve been working with Mozilla, helping them design an engagement audit, something to enable them assess how effective they are at engaging and empowering the community. This work has a number of aspects, much of which builds on ideas I’ve blogged about here and spoken about in the last year or […] . . . → Read More: eaves.ca: Calling all Mozilla Contributors Past & Present
At OSCON this year, Jono Bacon, argued that we are entering a era of renaissance in open source community management – that increasingly we don’t just have to share stories but that repeatable, scientific approaches are increasingly available to us. In short, the art of community management is shifting to a science. With an enormous […] . . . → Read More: eaves.ca: The Science of Community Management: DjangoCon Keynote
There hasn’t been a ton of press about the Open Government Partnership (OGP). This is hardly surprising. The press likes to talk about corruption and bad government, people getting together to talk about actually address these things in far less sexy. But even where good coverage exists analysts and journalists are, I think, misunderstanding the […] . . . → Read More: eaves.ca: The Geopolitics of the Open Government Partnership: the beginning of Open vs. Closed
Earlier this month the Vancouver School Board (VSB) released an iPhone app that – helpfully – will use push notifications to inform parents about school holidays, parent interviews, and scheduling disruptions such as snow days. The app is okay, it’s a little clunky to use, and a lot of the data – such as professional […] . . . → Read More: eaves.ca: Smarter Ways to Have School Boards Update Parents
I’ll be honest. There was a time when I thought design didn’t matter. To my credit, it was a long time ago… but I used to think, if the tool was good enough, the design won’t matter, people will use it cause it is helpful. (This may or may not have influenced some fashion choices […] . . . → Read More: eaves.ca: Design Matters: Looking at a Re-themed Bugzilla
Earlier this week the Canadian Federal Government announced it will be creating Shared Services Canada which will absorb the resources and functions associated with the delivery of email, data centres and network services from 44 departments. These types of shared services projects are always fraught with danger. While they sometimes are successfully, they are often […] . . . → Read More: eaves.ca: Shared IT Services across the Canadian Government – three opportunities
(there is a section on this topic focused on governments below) A hint of how social data could change journalism Anyone who’s heard me speak in the last 6 months knows I’m excited about BuzzData. This week, while still in limited access beta, the site is showing hints its potential – and it still has […] . . . → Read More: eaves.ca: Open Source Data Journalism – Happening now at Buzz Data
This post is a discussion about making bug tracking in Bugzilla for the Mozilla project more efficient. However, I believe it is applicable to any open source project or even companies or governments running service desks (think 311). Almost exactly a year ago I wrote a blog post titled: Some thoughts on improving Bugzilla in […] . . . → Read More: eaves.ca: Lessons for Open Source Communities: Making Bug Tracking More Efficient
I love Mozilla. Any reader of this blog knows it. I believe in its mission, I find the organization totally fascinating and its processes engrossing. So much so I spend a lot of time thinking about it – and hopefully, finding ways to contribute. I’m also a big believer in data. I believe in the […] . . . → Read More: eaves.ca: Using Data to Make Firefox Better: A mini-case study for your organization
This is not a complicated post. Just a simple idea: Why not create an Open311 add-on for Ushahidi? So what do I mean by that, and why should we care? Many readers will be familiar with Ushahidi, non-profit that develops open source mapping software that enables users to collect and visualize data in interactive maps. […] . . . → Read More: eaves.ca: Why not create an Open311 add-on for Ushahidi?
Okay, super psyched about this. Back at the Strata Conference in Feb (in San Diego) I introduced my long time uber-quant friend and now Wikimedia Foundation data scientist Diederik Van Liere to fellow Gov2.0 thinker Nicholas Gruen (Chairman) and Anthony Goldbloom (Founder and CEO) of an awesome new company called Kaggle. As usually happens when […] . . . → Read More: eaves.ca: Mind. Prepare to be blown away. Big Data, Wikipedia and Government.