OPSEU Diablogue: OHA HealthAchieve: Wrestling with the role of patients in the system

There was an epiphany moment at this year’s Ontario Hospital Association HealthAchieve when a hospital administrator responsible for patient surveys admitted that she had been doing it all wrong. The surveys were all about the hospital’s performance, not about the … Continue reading →

OPSEU Diablogue: 10 revealing moments at this year’s OHA HealthAchieve

The Ontario Hospital Association’s HealthAchieve is one of the major health care conferences on our annual calendar. Here are 10 revealing moments from this year’s three-day event: 1. Metaphors really stick. Don Berwick, former administrator of the U.S. Medicaid/Medicare program, spoke about … Continue reading →

OPSEU Diablogue: OHA speakers say transform health before it gets cut

Speakers at this week’s Ontario Hospital Association HealthAchieve say it’s important to transform health care, not cut it. Don Berwick, former Administrator for U.S. Medicare and Medicaid Services, told the OHA conference the U.S. presently spends 17.6 per cent of its economy … Continue reading →