What did people do before Fitbit? Without their adorable little bracelets, how did they get enough exercise? Never mind that, how did they manage to live?? All those lonely, barren years, decade upon decade, people running, swimming, cycling, lifting, walking — without a Fitbit. Can you imagine? It breaks my heart just thinking about it. . . . → Read More: wmtc: i look forward to the day when no one wears a fitbit anymore
I’ve really been enjoying my Nexus 7 tablet. I dislike that tablets have become the norm, and in a perfect world I’d use a desktop, a netbook, and a tablet. But in the real world, my netbook has been phased out, and I’m back to taking notes with pen and paper.
But in general, I . . . → Read More: wmtc: frustrations with technology, or, when upgrades are really downgrades, or, give me back a previous gmail app
There’s a new bully in town, and he’s not going after fat kids in the school cafeteria. He’s a corporate bully, and he’s gunning for you, his dissatisfied customer.
An increasing number of companies are threatening lawsuits against customers who post negative online reviews about their products or services. At least one company has actually . . . → Read More: wmtc: negative reviews and threats of lawsuits: let’s not give in to corporate bullying
The biggest surprise of the 2014 baseball postseason isn’t the absence of both the Boston Red Sox and the New York Yankees. It isn’t the Baltimore Orioles, making the postseason for the first time since 1997, or the Kansas City Royals, playing baseball in October for the first time since 1985.
The biggest surprise of . . . → Read More: wmtc: amazing but true: mlb does the right thing and increases fans’ access to the postseason
I must preface this post with a happy disclaimer: I love library customers. I love helping them. I love giving them a good feeling about the library. I value great customer service and I love to provide it. At least 90% of our customers are polite and appreciative. Perhaps another 5% are developmentally or socially . . . → Read More: wmtc: things i heard at the library: an occasional series: #16: my least favourite library customers
I’ve recently returned from a lovely trip to Boston, filled with so many of my favourite things: friends, family, books, and baseball.
I love Fenway Park, and I’m always happy to be there. On this trip, we saw three great games, two of them wins, so I was thrilled. The games were marred by . . . → Read More: wmtc: military propaganda at sports events reaches new extremes: continuous recruitment ads at baseball games
Tonight I tried again to watch “Love Actually”, and once again am left shaking my head in disgust (at the movie) and disbelief (in its popularity, among people who ought to know better). Why does everyone love this movie? Why is it hailed as the great ode to love and romance and a beloved holiday-season . . . → Read More: wmtc: not love, but crap, actually
My annual I Hate Christmas post is a mixed bag this year.
Last year, I found Christmas less awful than usual, thanks to the absence of both commercial TV and my law-firm job. Those changes are permanent (at least I hope they are!), so I may never need to hide from Christmas quite so . . . → Read More: wmtc: i hate christmas 2013: christmas in the public library
Last week, while enjoying a lovely lunch at a restaurant with my mom and my partner, an oily sauce jumped out of a bowl and splattered on my shirt. All right, it didn’t actually jump out, truth is I can be a clumsy eater. But the sauce went on my shirt. Ugh.
This wasn’t one . . . → Read More: wmtc: the sad tale of an oil stain, or how i was misled by the internet
There are two current trends that I seriously dislike, and wish we would all organize to change: retail self-checkout and the use of gift cards as thank-yous and gifts. Neither practice will go away any time soon; indeed, I’m sure they only will become more ubiquitous. But both trends are in our power to stop, . . . → Read More: wmtc: self-checkout is unpaid labour, gift cards are interest-free loans, and let’s stop using both
I sent this email yesterday.
To Wind Customer Service:
Re: Mobile Phone # xxx.xxx.xxxx
Tendered On: 24-Apr-2013 01:08 PMTendered At: WCMA01Invoice: xxxxx
I am writing to complain about some terrible customer service I received at your Square One kiosk (100 City Centre Drive) on Wednesday, April 24, 2013. The transaction information from my receipt . . . → Read More: wmtc: wind mobile: horrible retail customer service but great follow-up after complaint
Google is losing a lot of friends lately. Their recent decisions to discontinue iGoogle and Reader are making many people unhappy. Today, to the great dismay of many Gmail users, Gmail’s new compose interface – a small box in the corner of your screen – became the default. Google says the previous compose style – . . . → Read More: wmtc: google, what have you got against choice?
Since blog comments are not a very useful way of sharing information, I’ll post this again here. A list of alternatives to Google Reader can be found at ReplaceReader.
I’m very interested in this, even though I stopped using Google Reader a long time ago. I tried several times, and each time found that . . . → Read More: wmtc: alternatives to google reader at replacereader.com
A while back, I expressed my frustration with the current massive emphasis on mobile apps, and with organizations that use Facebook pages instead of web pages: the walled-off internet, or why facebook and mobile apps are good for them and bad for us.
For a more complete view of this sad fact, you might want . . . → Read More: wmtc: petition google to save google reader: please sign and share widely
I’ve noticed a distinct reduction in my annual irritation and disgust at the holiday madness this year.* An unexpected convergence of events has brought on a pleasant state of near-apathy.
First, no TV. Watching shows on Netflix or by download is blissfully free of advertising. No salespeople dressed up as Santa Claus, no “gift . . . → Read More: wmtc: i hate christmas is slightly hateful this year
A few months ago, I blogged about our Roku streaming device. We now only use streaming or DVDs – no more cable – and it’s been great. Shorter wmtc: I love it. Roku is now available in Canada. If you don’t already have a gaming system that allows you to stream on your television, . . . → Read More: wmtc: follow-up: i still ♥ roku and a question about gaming
I am fuming. Friggin’ fuming.
Remember my coffee maker, the Cuisinart electric percolator? I was impressed that Cuisinart, a division of Conair, honoured their three-year warranty.
Short version: the replacement percolator that they sent me has broken after only eight months of use. The company has told me that this unit is not . . . → Read More: wmtc: do not buy a cuisinart electric percolator. i will not make that mistake again.
I’m posting this for Googleability.
If you’ve received an excessive water bill, there may be an error in your reading, even if the water meter is working correctly. My partner and I recently filed a small claims lawsuit against the Region of Peel to recover excessive water charges we were forced to pay. The . . . → Read More: wmtc: you can fight your excessive water bill
Win? That doesn’t even begin to describe it. This was a rout. When the smoke cleared, we were celebrating and they were gasping for air.
$429 and change that we should never have been charged? Check.
$175 in court costs? Check.
But wait, there’s more…
$100 for our preparation time,
$400 for our inconvenience, . . . → Read More: wmtc: in which we kick peel’s butt!
Remember our crazy water bill? And how tried to fight it?
In the end, we had no choice. We had to pay the bill or Peel would have disconnected our water. After that, our only recourse was to file in small claims court to try to recover the excess payment. We did so, and we . . . → Read More: wmtc: our day in court