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OpenMedia.ca: The Star: Canadians are tired of the same-old-same-old in wireless providers

Why choice will improve Canada’s wireless market.

Article by Michael Geist for the Star

Last year’s explosive battle over the potential entry of wireless giant Verizon into the Canadian market may be a distant memory, but the debate over the state of wireless competition remains very much alive. Industry Minister James Moore has pointed to a modest decline in consumer pricing and complaints as evidence that government policies aimed at fostering a more competitive market are working.

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OpenMedia.ca: First decision to come out of CRTC’s Let’s Talk TV consultation is a win for Canadians

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November 6, 2014 – In response to this morning’s announcement by the CRTC regarding new rules that will allow Canadians to cancel or change their Internet, television, or telephone services without giving 30-day notice, OpenMedia.ca Campaigns Manager Josh Tabish said,

“We are pleased to see that the first decision coming out of the CRTC’s Let’s Talk TV consultation is a positive step forward for Canadians. During the consultation, we spoke with thousands of Canadians who expressed their dissatisfaction with the lack of choice and flexibility in offerings from the Big Telecom providers. But now we’re able to (Read more…)

OpenMedia.ca: Big Telecom customer mistreatment is still running rampant, as official report confirms 11,340 complaints in just 12 months

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CCTS Annual Report reveals sharp 74% rise in complaints about misleading wireless contracts. Bell and its subsidiaries accounted for over 40% of all telecom complaints.

November 4, 2014 – Mistreatment of Canadian telecom customers is still running rampant, according to official figures released today by the Commissioner for Complaints for Telecommunications Services (CCTS). The CCTS Annual Report revealed that unhappy Canadians complained 11,340 times last year about their telecom service, the 2nd highest total of the past five years.

The Big Three – Bell, Rogers, and Telus, along with their subsidiaries – accounted for 77% of all complaints, (Read more…)

OpenMedia.ca: OpenMedia.ca builds definitive case for opening Canada’s wireless networks to lower prices for all Canadians

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Following official confirmation from the Competition Bureau that the Big Three are artificially keeping prices high, OpenMedia and CIPPIC’s joint submission to the CRTC sets out common sense steps for fixing Canada’s broken wireless market

October 24, 2014 –Bold measures are required to reduce cell phone bills, rein in the Big Three, and fix Canada’s broken wireless market. That’s the message of a detailed policy submission (PDF) to the CRTC by CIPPIC and community-based OpenMedia.ca, which is running a nationwide Unblock Canada campaign aimed at lowering prices and improving wireless choice for Canadians. The launch of (Read more…)

Saskboy's Abandoned Stuff: Ottawa Attacked

A sad day of note in Canadian political history, as Parliament Hill was under gunfire today. A soldier was also shot at the nearby War Memorial.

Putting the day’s events into perspective though, are Canadians less safe today because of our political leader’s choice to take us to war in Iraq against ISIS? Possibly. That threat shouldn’t mean a single change to our daily lives though, since we don’t alter our behaviour to avoid the much more deadly threat of being killed by a home-grown drunk driver.

Please Canada – be safe but don't let this change us the way (Read more…)

Saskboy's Abandoned Stuff: ConCalls: Make The Documentary of #ElxnFraud in #cdnpoli

Alison at Creekside has a much better summary of what’s happening behind the scenes on the RoboCon movie than I could hope to write. Warning: If you keep reading though, you may feel the urge to spend $20 or more dollars toward exposing Canada’s most effective election fraud criminals.

Ten minute promotional video on an investigative documentary in production which previews preliminary interviews. from The Script & Film Co. on Vimeo.

OpenMedia.ca: CBC: No, Telus, your advertised speeds don’t prove anything

Big Telecom has a statistics problem.

Article by Sophia Harris for The CBC

Arguments by Telus against increased competition in the Canadian wireless sector include misleading statistics that don’t reflect reality, critics charge.

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OpenMedia.ca: CBC: You’re paying too much

Has your wallet been feeling a bit lighter in the last year? You have Big Telecom to thank for that.

Article by Pete Evans for The CBC

The average Canadian saw their monthly bill for things like cable TV, internet access and cellphones increase 3.2 per cent last year, the Canadian Radio-television and Telecommunications Commission said Thursday.

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OpenMedia.ca: New report from CRTC confirms Canadian telecom sector remains dominated by large conglomerates, keeping prices high and blocking Canadians from new affordable options

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Despite promises from government to encourage greater choice and affordability, new report confirms Canadians are still being price-gouged by telecom giants

October 16, 2014 – On the heels of recent official confirmation that the Big Three are keeping wireless prices artificially high, the Canadian Radio-Television Telecommunications Commission (CRTC) has released the annual Communications Monitoring Report for 2014, which provides an overview of the Canadian communications sector. The report confirms that Canadians have been hit with a year-to-year increase of 3.2% in costs for telecom services, despite government promises of lower prices.

The report shows Canada has a (Read more…)

OpenMedia.ca: CBC: Big Telecom needs a lesson in statistics

Big Telecom tried to convince the CRTC that Canadians have the second-fastest mobile Internet speeds in the world. The problem? Those speeds were based on advertisements, not reality. When will Big Telecom get real and stop gouging and misleading Canadians?

Article by Sophia Harris for the CBC

Arguments by Telus against increased competition in the Canadian wireless sector include misleading statistics that don’t reflect reality, critics charge.

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OpenMedia.ca: This CEO wants Canada to know something about its mobile market

Top Canadian entrepreneur Elliot Noss has this message for the CRTC: “Everybody in the country is overpaying.” Help us Unblock Canada at https://UnblockCanada.ca

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OpenMedia.ca: Vancouver Sun: You won’t believe how much Canadians are spending on data

Canadians spend the second-highest amount of time on the Internet in the world. Increasingly, much of that time is spent on mobile devices, and Big Telecom is using that trend to gouge us on cellular data prices. Isn’t it time we caught a break?

Article by Michael Oliveira for The Vancouver Sun

Canadians are on the verge of passing a major mobile milestone, according to measurement firm comScore.

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OpenMedia.ca: Even an ex-CRTC Commissioner thinks Big Telecom is out of control

Former CRTC Commissioner, Timothy Denton, is speaking his mind about a recent public hearing on the future of Canada’s wireless sector. In a recent blog post, the CRTC stalwart argued that it’s time for decision-makers to do the right thing, and rein in Big Telecom giants that are blocking our access to independent, affordable new providers.

In his post, he criticizes the immense power that the Big Three mobile providers – Bell, Rogers, and Telus – have over Canada’s wireless market, arguing that they essentially “…control every condition of the competitors’ businesses”. You can see our Executive Director, (Read more…)

OpenMedia.ca: Ben Klass to CRTC: Unblock Canada

Check out community member Ben Klass presenting to the CRTC about Big Telecom blocking affordable options for Canadians.

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OpenMedia.ca: Geist: “Trust us, things are just fine,” says Big Telecom.

With the Big Three arguing that Canadians don’t need more wireless choice, expert Michael Geist looks at Big Telecom’s long history of broken promises. Who do you trust when it comes to the future of Canada’s cellphone market? You can speak out at https://UnblockCanada.ca

Article by Michael Geist

Fresh off the contentious hearing on the future of television regulation, the Canadian Radio-television and Telecommunications Commission jumped back into the fire last week with a hearing on the wireless market that focused on whether changes are needed to the wholesale market to improve competition.

The Big 3 – Bell, Telus, (Read more…)

OpenMedia.ca: The amazing Canadian service Canadians can’t use

Co-Authored with OpenMedia volunteer Darcy Paterson

Get this: Ting, a mobile service provider based in Canada, can’t sell its services to Canadians because the Big Three (Rogers, Bell, and Telus) are blocking them from operating in their home country.

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OpenMedia.ca: It’s time to Unblock Canada’s wireless choices

Big Telecom is up to its old tricks again, blocking Canadians from affordable, innovative mobile services. Our own Danielle Gannon tells us what’s at stake and what you can do to fight back. Speak out at https://UnblockCanada.ca

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OpenMedia.ca: Outrageous roaming fees and remarkable concentration. Canada’s mobile market has a long ways to go.

As you may have heard earlier this week, the Competition Bureau has revealed that the Big Three mobile providers (Bell, Rogers, and Telus) are systematically blocking new affordable options for Canadians. While this news may come as a shock to some, it is no secret that Canadians’ choice in mobile services has been limited to the Big Three incumbent players offerings for far too long.

For example, roaming fees in this country are out of control. On average, Canadians are paying nearly 260% more to roam outside the country than their global counterparts. And data roaming fees are equally outrageous. (Read more…)

OpenMedia.ca: Ben Klass: Canadians deserve much better from the CRTC

Telecom researcher and OpenMedia community member Ben Klass was at today’s crucial CRTC hearing on the future of our wireless market. He posted his take on Facebook earlier, and we wanted to share with you all:

I was in the room at the CRTC Wireless hearing today, a year and a half after this video was shot. Sadly, after listening to Bell, Telus, and Rogers argue that the retail market is already competitive, that the CRTC has no business protecting consumers, and that Canadians don’t want more choice in the wireless market, I have to say: not much has changed.

(Read more…)

OpenMedia.ca: Say what, Big Telecom?

From our archives: Big Telecom says the darndest things.

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OpenMedia.ca: AlphaBeatic: The Big Three would love it if we abolished the CRTC

After the recent Netflix debacle, calls to abolish the CRTC rang out. Here’s why they may be premature. What do you think?

Article by Peter Nowak for AlphaBeatic

There’s never been a better time for CRTC haters to get riled up, what with the virtuoso performance several commissioners put on while interrogating a Netflix representative recently.

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OpenMedia.ca: Financial Post: Cogeco has some big ideas

With cell phone prices soaring in Canada, could this be the solution to our wireless woes?

Article by Claire Brownell for Financial Post

Cogeco Inc. has a grand vision for increasing wireless competition in Canada – and if it gets its way, the cable and media company is interested in entering the market.

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OpenMedia.ca: Huffington Post: Canada’s cell phone, Internet rates continue to climb

Does anyone else get a burning sensation in their pocket when paying their wireless bills? You have Big Telecom to thank for that.

Article by The Huffington Post

A little more than a year ago it looked like Verizon was coming to Canada, and the big Canadian telcos were busily slashing prices in preparation for the spectre of some serious competition.

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OpenMedia.ca: Mobilesyrup: CRTC issues report card, chides Bell and Rogers

Report cards are in! How did your wireless provider fare?

Article by Daniel Bader for Mobilesyrup

The CRTC has issued its first Wireless Code Implementation Report Card after requesting compliance submissions from every Canadian telco.

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OpenMedia.ca: Vancouver Sun: Second national carrier responds to demands for transparency

You’ve been pouring on the pressure, and now we’re seeing results: Telus has released its first transparency report detailing how many information requests it dealt with from government agencies in a year. Great work – this is what happens when Canadians stand together! Isn’t it time for Bell Canada to do the same?

Article by David Paddon for The Vancouver Sun

Telus Corp.’s first “transparency” report reveals that the Vancouver-based telecom company received about 103,500 official requests for information about its customers last year.

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