Stay classy, Big Telecom.
Article by Sean O’Shea for Global
Christine West of Lindsay, Ontario has grown frustrated with opening up the mailbox on her front porch.
She’s worried she’ll find another collection letter addressed to her middle daughter, Katie.
Industry Minister James Moore has announced that vital digital assets will be set aside for affordable new entrants in upcoming auction of AWS-3 wireless spectrum. Canadians have been calling for this type of set-aside for years.
July 7, 2014 – Industry Minister James Moore has announced new measures aimed at improving wireless choice for Canadians. This morning’s announcement comes in response to a sustained years-long campaign led by OpenMedia.ca with the support of over 70,000 Canadians. The citizen-backed group is welcoming the news as a positive step forward for wireless choice, but says more action will be (Read more…)
CONFIRMED: Canadians are getting the shake down on wireless roaming rates, which average between a 50,000 – 200,000% markup. Think that’s ridiculous?
Article by Andrew Seipp for TelClarity
The wholesale cost of roaming is a closely guarded secret, but recent revelations by Wind have shed light on shockingly high margins.
Greater wireless choice may be on the horizon if the government can get roaming rates under control. Would you switch providers if you had a different option?
Article by Christine Dobby for The Globe and Mail
Quebecor Inc. gave its strongest hint yet that it will expand its wireless business across Canada, but the company’s chief executive once again sent a pointed message to Ottawa on the urgency of creating “a level playing field.”
Article by The Huffington Post Canada
Question: How much do you pay for 10 gigabytes of data and unlimited calling in Ontario?
Answer: Just about double what it costs in Manitoba.
For a long time now, Canadians have been getting the short end of the stick when it comes to accessing exciting, affordable, and innovative Internet and mobile phone services. Without rules that allow for truly open networks, Big Telecom giants have been able to dominate as the only game in town for most Canadians when it comes to the services that keep us connected online.
What we’re talking about here is Big Telecom blocking Canadians from innovative new services. We’re putting together a new campaign that focuses on how everyday Canadians are blocked by Big Telecom’s control of our (Read more…)
Just under a year ago, Big Telecom quietly put forward a motion in the Federal Court of Appeal to delay, in part, implementation of the CRTC’s new rule to protect cellphone users. A few months later, the Federal Court of Appeal officially announced they would hear the case.
At the heart of the appeal are the consumer protection rules – formally called the Wireless Code of Conduct – that we won together. This Code provides a comprehensive set of much-needed protections for customers of wireless services. To recap quickly, here are some of the benefits wireless customers get under the (Read more…)
Greater wireless choice could be a tremendous boon to Canada’s economy, according to reports. Tell Industry Minister James Moore that Canadians want much greater choice in their wireless market at
Screen Shot 2014-05-21 at 12.05.42 PM.png
Affordable, independent providers are struggling because of years of a history of regulatory coddling of Big Telecom, says OpenMedia.ca
May 21, 2014 – The withdrawal of Telus’ bid to take over Mobilicity is welcome news for Canadian wireless users, but more government action needed to level the playing field for struggling independent providers. That’s according to OpenMedia.ca, which is running a sustained campaign for greater choice and lower prices in Canada’s wireless market. The group says every Canadian deserves affordable, independent options outside the Big Three for their wireless (Read more…)
Actually, no, wireless bills are not going down. If you’re sick and tired of price-gouging, send James Moore a message at https://openmedia.ca/gatekeepers
Article by Peter Nowak
Further to my post yesterday about whether wireless bills have gone down… I got an email from Geoff White, counsel for the Public Interest Advocacy Centre, that hit the nail more closely on the head than the new report from J.D. Power has.
It’s true that subscribers are now getting more voice minutes, a faster network and a shorter amortization period on their subsidized phone (two years rather than three), but is (Read more…)
With all that’s been happening around the secrecy of the TPP and the explosive situation in the U.S. around the looming Internet slow lane, your OpenMedia team thought it might be time to take a step back and give our community a quick update about the state of play in Canada’s dysfunctional wireless market.
So, what’s happening on the wireless front? Well, it looks like Big Telecom price-gouging appears to be one of Canada’s great uniters.
A little over a month ago, the government announced its support for a motion from the Official Opposition to study wireless price (Read more…)
Here’s a guest blog from OpenMedia friend and ally Barry Shell, highlighting how Big Telecom even charges Canadians who want to suspend their service while on holiday. Is this the most ridiculous example of Big Telecom price-gouging yet – or have you an even better example? Let us know in the comments!
Recently I decided to travel to Europe for just over a month. Before leaving Canada, I phoned Fido to suspend my cellphone service while we were out of the country. Just as I do with the newspaper delivery, I thought we could save a month’s charges.
Get this (Read more…)
Chances are you have a love-hate relationship with your wireless provider: you love being able to use your smartphone wherever you go, but hate the high prices that Big Telecom charge for service.
If you’re like many Canadians, you use your smartphone or tablet to access the Internet. In fact, three out of four of us use the mobile Internet to stream video – but thanks to the wireless carriers’ expensive plans and low data caps, you probably think twice before catching up with the news on the way home from work or streaming Epic Meal Time with your friends, (Read more…)
Some behind the scenes numbers about Elections Canada’s impotent investigation into illegal robocalls…
[note Prime Contact, which came up in the blogosphere earlier this week.]
81. At the national level, the Conservative Party, using data from its Constituent Information Management System (CIMS) database, called through two primary telemarketing companies: Responsive Marketing Group (RMG) for live calls, and RackNine for automated calls. Individual candidate campaigns used a variety of telemarketers. For its part, the Liberal Party used its Liberalist database and called electors through two telemarketing companies, Prime Contact and First Contact, while individual candidate campaigns used several telemarketers …
More and more Canadians are ditching Big Telecom’s price gouging on phone and TV services. What about you?
Article from The CBC
More Canadians are abandoning traditional telephones and TV services, reflecting a growing trend prompted by changing lifestyles, according to a new study.
Compared to other industrialized countries, Canadian telecom giants reap far higher rewards while offering slow and expensive service. Last Friday’s Digital Canada 150 announcement by Industry Minister James Moore contained next to nothing to address that gap. Think Canadians deserve better? Demand choice in our wireless market at http://DemandChoice.ca
Article by Peter Nowak from Words by Nowak
With the imminent unveiling on Friday of Canada’s long-overdue digital strategy – titled Digital Canada 150 – it’s perhaps timely to take a look at how the federal government has fared in its most visible – and often volatile – technology-oriented policy: (Read more…)
If you watch this, turn down the sound a bit, read the captions, and prepare to laugh loudly.
It’s a win for Canadians and for our community! The Ontario government has enshrined consumer protections for wireless customers in law, introducing caps on contract cancellation fees and requiring Telecoms to advertise their prices more accurately. This significant decision was made possible by our monthly allies, who helped us work together to create a Cell Phone service roadmap directly cited by the government. To become a monthly Open Media ally, please go to https://openmedia.ca/allies.
Article from Ontario Ministry of Services
Ontario’s wireless and cell phone consumers will now get clear information and fewer surprises when they enter into cell (Read more…)
Canadians want lower prices and more data from their wireless providers, but price-gouging Big Telecom giants have other ideas. Something’s got to give – speak out: http://DemandChoice.ca
Article by Carmi Levy for Yahoo Finance
Canadian wireless consumers could be headed toward a digital collision.
280,000 customers are being forced to pay a hefty fee to upgrade their phones following the Telus takeover of former indie provider Public Mobile.. Help us demand choice in our wireless market by going to http://DemandChoice.ca
Article by Rita Trichur and Steven Chase for The Globe and Mail
Telus Corp. is preparing to shut down Public Mobile’s wireless network, a move that forces the discount carrier’s roughly 280,000 customers to buy new cellphones in order to maintain service.
We were starting to worry this day would never come. But, lo and behold, here it is: the government has finally announced its long-awaited digital economy strategy, Digital Canada 150.
So, what’s the good news? While there are a few positive measures in the strategy, they amount to little more than a repackaging of previous government announcements and existing government programmes. In other words, the ‘good news’ is kind of ‘old news’. And the bad news? Well, the strategy will definitely leave Canadians in the slow lane, as the plan fails to tackle Canada’s national digital deficit and stark digital (Read more…)
Canadians deserve so much more than just warmed-up leftovers from previous government announcements: new strategy means Canada will likely fall even further behind its global counterparts on Internet affordability, access, and speed
April 4, 2014 – The government’s long-awaited new digital strategy announced this morning will disappoint Canadians who had been hoping for bold moves to tackle our national digital deficit and stark digital divide. That’s according to community-based OpenMedia.ca, which has spent years campaigning for all Canadians to have affordable, world class Internet access.
Many of the measures announced by Industry Minister James Moore today, while (Read more…)