Canadians continue to express their outrage at the price-gouging and lack of choice in Canada’s cell phone market. Thousands of Canadians have taken action already, but we need your help to keep spreading the word and get others to speak out. Please share this image if you think Canadians deserve
Continue readingTag: Cell Phone Squeeze
OpenMedia.ca: Why Your High Cell Phone Bills Have Nothing To Do With The Size of Canada
Canada’s broken cell phone market has come under a lot of public scrutiny of late, with the CRTC trying to establish a set of minimum standards for wireless providers; the release of OpenMedia.ca’s citizen-powered report, Time For An Upgrade, which demonstrated the systematic mistreatment that cell phone users suffer due
Continue readingOpenMedia.ca: Canadians demand choice in their local communities
Thank you to everyone who has helped spread the word about Canadians’ real experiences in our broken cell phone market and our citizen-powered action plan to fix it. Check out this letter from Christopher Anderson in North Shore News as he shows how Canadians really feel about our cell phone
Continue readingOpenMedia.ca: Pressure from Canadians is starting to have an effect: Paradis signals discomfort with the Shaw-Rogers backroom deal
Today, on a call with reporters, Industry Minister Christian Paradis signalled that he may take a stand to ensure we don’t see even less choice in Canada’s already uncompetitive and dysfunctional cell phone market. Earlier this year Shaw announced that it would attempt to sell quality spectrum—a key resource for
Continue readingOpenMedia.ca: Globe and Mail: Why your cell phone bill will likely go up
Last week we heard that all three of our independent cell phone companies may be taken over by Big Telecom. If this happens, this will mean less choice for Canadians in the wireless market and a likely increase in prices. read more
Continue readingOpenMedia.ca: How Telus lost its credibility.
Co-authored by Catherine Hart Canadians and even the CRTC[1] know our cell phone market is broken. Canadians pay some of the highest prices for some of the worst service in the industrialized world, and, as we showed in our recent report,[2] we’ve been subjected to systemic mistreatment by the Big
Continue readingOpenMedia.ca: Mythbusting Big Telecom Talking Points
Check it out as wireless industry expert Peter Nowak takes another run at “debunking, yet again, another set of wireless myths” from Big Telecom about the Canadian cell phone market. Let’s show Big Telecom we won’t put up with their head-in-the-sand attitude. Article by Peter Nowak: A little while ago,
Continue readingOpenMedia.ca: Canadians Deserve Better: Your MP Responses to the Cell Phone Report
The government is on the defensive. After we released our community-powered report on Canada’s cell phone market1 you’ve been sending it to your MPs, calling for their support.2 While MPs from the Liberal Party and the NDP have responded in support of our plan, and Elizabeth May was quick to
Continue readingOpenMedia.ca: Canadians respond to Big Telecom spin
To help us counter a campaign by Big Telecom lobbyists to suppress our voices and paint a rosy picture of our dysfunctional telecom market, we asked the pro-Internet community to help us fund the development of a cutting-edge letter to the editor tool. Many of you responded by pitching in
Continue readingOpenMedia.ca: Tired of being price-gouged?
We recently asked Canadians what frustrated them about their cell phone provider and service. We received responses ranging from high prices, to customer service, to bad coverage, and more. Help spread the word and share this image: read more
Continue readingOpenMedia.ca: Have you seen this honest Internet company?
A satirical video from Extremely Decent Films about “honesty” in the telecommunications industry went viral this weekend. A number of our community members took a stand and shared the video in order to help spread the word about our lack of choice for Internet, cell phones, and cable. ***Disclaimer: The
Continue readingOpenMedia.ca: Larger web page sizes = more data eaten = higher prices for Canadians.
With limited data allowances and high data prices from Big Telecom, we are seeing a “user unfriendly” increase in the amount of data required to load mobile web pages. Canadians need choices that will reflect the true cost and use of these cell phone services. Article by The Canadian Press:
Continue readingOpenMedia.ca: How do you feel when you get your cell phone bill?
Big Telecom have been telling us that Canadians are happy with the prices and services being offered. Your stories however, have shown us a very different reality. Share this image if you want choice in Canada’s cell phone market. read more
Continue readingOpenMedia.ca: Rules to protect Canadian cell phone users coming soon
The CRTC is currently reviewing the national cell phone rules draft, and we should be seeing results within the coming months. Provincial cell phone rules are in place, but to offer Canadians better options, our national rules should co-exist, rather than override, these provincial rules. We need choice in our
Continue readingOpenMedia.ca: Push Back in the Media | Weekly News Update from OpenMedia.ca
Hello! Here’s Lindsey with your update: read more
Continue readingOpenMedia.ca: With your help, we have a tool to fight back
Our citizen-powered study made headlines all over the country,1 but now Big Telecom is trying to change the story. With your contributions, we have created a tool to fight back, and here it is: Click here to write to your local newspaper editor to speak out. As you may know,
Continue readingOpenMedia.ca: A consumer battle guide to cell phone mistreatment.
Canadians sent us their cell phone horror stories, and with them, we’ve created a road map to fix our cell phone market and helped to create a tool kit to fix your individual cell phone horror stories. We’ve seen stories where Canadians have been price-gouged with incredibly high roaming and
Continue readingOpenMedia.ca: Will one of Canada’s few independent cell phone providers be gobbled up by Big Telecom?
WIND Mobile, Canada’s largest independent cell phone provider, is being put up for sale. This could very well mean less choice in Canada’s cell phone market – especially if WIND is bought by one of the Big Three cell phone giants. This is the sort of thing that happens when
Continue readingOpenMedia.ca: Price-Gouged Canadian Dad Turns Advocate, Creates Toolkit to Help Citizens Push Back Against Cell Phone Companies
CPHSReport_Share-Fist_130306.png After incurring $22K charge, BC’s Matt Buie is working to ensure others don’t live out his cell phone horror story March 22, 2013 – Matt Buie, a Financial Planner and father living in Burnaby, BC, was recently stunned by a $22,000 roaming charge on his cell phone account incurred
Continue readingOpenMedia.ca: Big Telecom continues to say the Canadian cell phone market is just fine – experts disagree.
There are things wrong in Canada’s cell phone market, and our report—using your lived experiences and the most recent and available data—is our effort to show what exactly is wrong in order to push decision-makers to create change that benefits Canadians. Big Telecom, knowing some of those things threaten their
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